hubstone.in

Privacy Policy

Last Updated: October 22, 2025

Hub Stone (“we,” “us,” or “our”) is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA). This Privacy Policy explains how we collect, use, store, and protect your personal information.

  1. Data Fiduciary Information
  • Business Name: Hub Stone
  • RERA Registration: A51700045827
  • Email: sales@hub-stone.com
  • Address: Ashar IT Park, Thane West – 400604
  1. Personal Data We Collect When you contact us or submit an inquiry through our website, forms, or advertisements, we collect:
  • Name
  • Phone number
  • Email address
  • Property preferences and budget
  • Location preferences
  • GCLID (Google Click ID) – We automatically collect and store the Google Click Identifier (GCLID), a unique parameter generated by Google Ads. This is used solely to link your form submission back to the specific advertisement you clicked on for the purpose of measuring advertising performance and optimizing our campaigns
  • IP Address  & Location – When you visit our site or submit a form, we automatically record your Internet Protocol (IP) address and the approximate geographical location derived from it. This is used for security, to prevent fraudulent submissions, and to tailor project information relevant to your city
  • User Agent (Device Data) – We automatically collect technical data about the device and browser you use (known as ‘User Agent’), including the operating system and browser version. This is used to ensure the form and website function correctly on your specific device
  • Any other information you voluntarily provide
  1. Purpose of Data Collection and Processing We process your personal data for the following specific purposes:
  • Responding to your property inquiries
  • Providing information about available properties
  • Matching you with suitable real estate opportunities
  • Communicating about current property projects
  • Marketing future property projects and real estate opportunities to you
  • Improving our services and customer experience
  • Complying with legal and regulatory obligations
  1. Lawful Basis for Processing We process your personal data based on:
  • Your explicit consent: By submitting your information, you provide free, specific, informed, unconditional, and unambiguous consent through a clear affirmative action
  • Voluntary provision: Where you voluntarily provide your data for a specific purpose
  1. Your Consent By providing your personal information to us, you consent to:
  • Collection and processing of your data for the purposes mentioned above
  • Retention of your data for future marketing communications about new property projects
  • Sharing your data with relevant third parties as described in Section 7

Your consent is:

  • Free: Given without coercion
  • Specific: For the purposes stated above
  • Informed: You understand what data is collected and why
  • Unconditional: Not bundled with other consents
  • Unambiguous: Clearly indicated through your submission
  1. How to Withdraw Your Consent You have the right to withdraw your consent at any time. To withdraw consent or opt-out of future marketing communications:
  • Email us at: sales@hub-stone.com with subject line “Withdraw Consent”
  • Click the “Unsubscribe” link in any marketing email we send you

We will process your withdrawal request within a reasonable timeframe (typically 7-15 business days). Please note that withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

  1. Data Sharing and Disclosure We do not sell your personal data. We may share your information with:
  • Property developers and builders: To facilitate your property requirements
  • Legal/financial advisors: To assist with property transactions
  • Third-party service providers: For customer relationship management, marketing platforms, and data enrichment services
  • Government authorities: When required by law or regulatory compliance
  • Data Sharing (Google Ads & Meta Ads) – We share the GCLID and hashed versions of your Email Address and Mobile Number with Google Ads & Meta, to enable Offline Conversion Tracking and Enhanced Conversions. This process uses cryptography (hashing) to protect your raw data and allows Google & Meta to optimize the advertising spend by knowing which ads generated a successful lead

 

All third parties are contractually bound to protect your data and use it only for specified purposes.

 

  1. Data Retention We will retain your personal data for as long as:
  • You maintain an active relationship with us
  • It is necessary for the purposes stated in this policy
  • Required by applicable laws and regulations

If you withdraw consent or request deletion, we will delete your data within 90 days unless retention is required for legal compliance.

  1. Data Security We implement reasonable technical and organizational security measures to protect your personal data from:
  • Unauthorized access
  • Accidental loss
  • Destruction
  • Damage
  • Disclosure or alteration

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights as a Data Principal Under DPDPA 2023, you have the following rights:
  2. a) Right to Access: You can request a summary of your personal data we process and information about our processing activities.
  3. b) Right to Correction: You can request correction of inaccurate, incomplete, or outdated personal data.
  4. c) Right to Erasure/Deletion: You can request deletion of your personal data, subject to legal retention requirements.
  5. d) Right to Grievance Redressal: You can file a grievance if you believe your rights have been violated.
  6. e) Right to Nominate: You can nominate another person to exercise your rights in the event of your death or incapacity.

To exercise any of these rights, contact us at:

  • Email: sales@hub-stone.com

We will respond to your request within a reasonable timeframe (typically within 30 days).

  1. Children’s Data Protection We do not knowingly collect personal data from individuals under 18 years of age without verifiable parental consent. If you are under 18, please do not submit any personal information without your parent or guardian’s consent. If we discover that we have inadvertently collected data from a child without proper consent, we will delete it promptly.

We do not track or target children for behavioral advertising or monitoring purposes.

  1. Cross-Border Data Transfers Your personal data may be transferred to and processed in jurisdictions outside India for the purposes stated in this policy. We ensure that such transfers comply with DPDPA requirements and that adequate safeguards are in place to protect your data.
  2. Data Breach Notification In the event of a personal data breach that may affect your rights, we will notify you and the Data Protection Board of India as required under DPDPA.
  3. Grievance Redressal If you have any concerns about how we process your personal data:

Step 1: Contact us directly at sales@hub-stone.com

Step 2: If not satisfied with our response, you can file a complaint with:

Data Protection Board of India (Contact details will be updated once officially announced by the Government)

You have the right to seek redressal through the Data Protection Board without prejudice to any other legal remedy available to you.

  1. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates when the policy was last revised. We encourage you to review this policy periodically.
  2. Contact Us For any questions, concerns, or requests regarding this Privacy Policy or our data practices:

Hub Stone Email: sales@hub-stone.com Address: Ashar IT Park, Wagle Estate, Thane West – 400604

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Privacy Policy